Tell us a little bit about you and your business Harris Farm Markets is a family owned fresh food business with 25 retail markets and complementary wholesale and independent distribution businesses. My role here is as Director of People and Culture. It is a broad role, and in addition to a fairly typical HR portfolio, I also work closely with the CEOs and Leadership team to drive ongoing performance within the company. Why did you approach Human Tribe initially? Five years ago, Harris Farm Markets viewed itself as a chain of 25 fruit and vegetable stores and they had traditionally been
Performance
Coaching – a World Cup winning strategy for your business
The Fifa Women's World Cup has had eyes glued to the TV like never before in women's sport, and I had the pleasure of seeing the Matildas take on (and beat!!!) Denmark live on Monday night. Now, people have been talking about what businesses can learn from sport since the beginning of time, but Monday night got me thinking, what if managers always coached their team with the same belief and intensity as if they were preparing for a World Cup? After all, the stakes are just as high in business - the top performers remain, the poor performers are knocked out. 4 ways you can show up as a
Are you a hedgehog or a fox?
Are you a hedgehog or a fox? A Hedgehog Concept is not a goal, strategy, intention or plan to be the best. It's an understanding of what you CAN be the best at. I read about The Hedgehog Concept at least 6 years ago in Good to Great, I heard it spoken about in podcasts many times over the years, I even remember listening to Brené Brown share that she got a hedgehog cookie jar for the office to constantly keep their Hedgehog front of mind. It wasn't until a few years ago that I finally realised what my hedgehog was, and when I realised, it was a "well duh" moment. For me, it's all about
What you allow will continue
Whenever I hear this, it reminds me of day I picked up my wedding dress. The store was super busy and the bride before me was still being served when I arrived. After waiting 10-minutes the lady came over and said "Maddie, I'm so sorry for making you wait!" I replied, "No worries... it's Jess by the way." She had a shocked and embarrassed look on her face so I jokingly said, "Seriously, it's fine. It's not like you were calling the other girl Jess that whole time." I watched her face droop like a Salvador Dali clock as she said, "I was!" The bride before me obviously didn't correct it the
Seat fillers & clock watchers
We've all heard of quiet quitting, it's become a bit of a buzz word recently, but what does it actually mean? Quiet quitters are defined as 'Not Engaged'. They are seat fillers and clock watchers, who put in the minimum effort required. Ironically, although they are minimally productive, they are more likely to be stressed and burnt out than engaged employees because they feel lost and disconnected from their workplace. Gallup's latest State of the Global workplace: 2023 Report showed that 67% of Australian's are Quiet Quitting, 8% higher than the global average. Here's the thing though
