Effective Problem Solving
$300 (plus GST)
How much time do you spend solving problems each week?
Do you treat the symptoms of your problems or do you get to the root cause of them?
If your problems keep occurring, chances are you’re just treating the symptoms; you’re putting a band-aid on a broken leg.
Effective problem solvers don’t accept problems at face value, they look for the root case.
In this session, you’ll be introduced to Root Cause Analysis (RCA). You’ll learn how to problem solve by locating and eliminating the root cause of a problem rather than finding quick-fix solutions. We’ll work through the 6-steps of RCA for a live problem you’re are dealing with right now, and you’ll leave the session with a solution that you can implement and evaluate back in your workplace.
By the end of this session, you’ll be able to:
– Understand that identifying the root cause of a problem is key to preventing future mistakes and implementing long-lasting solutions that drive successful business outcomes
– Implement the 6-step root cause analysis tool to identify what, how and why an event occurred
– Identify the root cause and a solution for a live problem you’re dealing with, and make a plan to implement the solution back in your workplace