Tell us a little bit about you and your business Promotion Products was founded by my husband Douglas and I in 2001. At the start of its life Promotion Products focused on providing branded coffee cups to cafes and coffee companies. We quickly learned that the market for branded and promotional merchandise was where we wanted to be. At the time we decided that the place to be was online and developed a web site. Fast forward to today, we are a digitally native company merging a strong online presence and marketing strategy with a blend of personalised customer service and account management
Person
Fitness First Australia
Tell us a little bit about you and your business Head of HR for Fitness First Australia. Fitness First is a global health & fitness brand with 62 sites across Australia. Our business is focused on inspiring people to go further in life. Why did you approach Human Tribe initially? Initially we had approached Human Tribe for a variety of projects from Executive coaching and team development to developing a bespoke induction and training pathway for our front of house team. What was the problem you were encountering and how did it make you feel? Our latest People Engagement Program t
Psychology of Communication – 7 38 55
7-38-55. It may sound like I'm a Quaterback calling numbers but it's actually an important rule when it comes to the communication of emotions. When you're having a conversation with someone, what are you paying attention to? Their words? Tone of voice? Body language? Facial expressions? Psychology Professor Albert Mehrabian's research into nonverbal communication developed the 7, 38, 55 rule in relation to the communication of emotions. It states that only 7% of meaning is communicated through words. This means if you're only hearing the words someone is saying, you're
What Strengths Based Development could do for your team
Do you wish your team understood and leveraged each others strengths more? Imagine if your team consciously leaned into their strengths and each others. If they knew that this person was great at getting things started and that person was great at coming up with ideas. Imagine if, as a team, you knew that you all preferred to move to action instead of thinking things through thoroughly, or that you were all great at coming up with ideas and focusing on the future, but that no one was great at the implementation or reviewing or learning from things you've done in the past. I know it
Skill vs Will
Ever work with someone who has the skill to do their role but doesn't try? It's probably one of the most frustrating things a manager has to deal with because it just feels like a waste of energy. Max Landsberg developed the skill vs will matrix to assist managers in deciding the best approach to develop their team. The matrix helps you answers 2 simple but very important questions about the person you're evaluating; How much can this person rely on their skill to complete the task? How much does that person really want to complete the task? It's important to note that this
