"Why should I praise my people for doing a good job when I pay them $250k a year?" This is an actual question I've been asked by a CEO. "Surely he's not serious?" I said to myself... but he was. I almost didn't know how to answer the question because the thought of not praising people when they did a good job was a foreign concept to me. "Well" I said, taking a breath, trying not to sound passive aggressive, "Employees who don't feel adequately recognised are twice as likely to say they will leave their company in the next year." Here's how the rest of the conversation went (no, I'm not
Person
Promotion Products
Tell us a little bit about you and your business Promotion Products was founded by my husband Douglas and I in 2001. At the start of its life Promotion Products focused on providing branded coffee cups to cafes and coffee companies. We quickly learned that the market for branded and promotional merchandise was where we wanted to be. At the time we decided that the place to be was online and developed a web site. Fast forward to today, we are a digitally native company merging a strong online presence and marketing strategy with a blend of personalised customer service and account management
Fitness First Australia
Tell us a little bit about you and your business Head of HR for Fitness First Australia. Fitness First is a global health & fitness brand with 62 sites across Australia. Our business is focused on inspiring people to go further in life. Why did you approach Human Tribe initially? Initially we had approached Human Tribe for a variety of projects from Executive coaching and team development to developing a bespoke induction and training pathway for our front of house team. What was the problem you were encountering and how did it make you feel? Our latest People Engagement Program