Picture this: You have a great idea; you start a company and you get funding. You use that funding to hire a team of smart, skilled, capable and hardworking individuals; it seems that nothing could possibly go wrong. Surprisingly, a year down the track, the team has produced underwhelming results, operate in silos and don’t openly discuss failures or problems. What went wrong? It doesn’t always happen in this way, but this is not an uncommon occurrence in a team. Many leaders we work with often describe it as “we’re not bad, but we could be much better”. In his book, The Five