What words come to mind when you hear "accountability"? Seriously, think of a few, I’ll wait. I ask this question at the beginning of the Accountability module of The Effective Manager Program. Here’s the answers I usually get: Ownership Responsibility Leading by example Hard Awkward Necessary Follow through Did any of these come to mind for you? We all know teams and individuals need accountability, but how often do we stop and think about what accountability actually means? Here’s my favourite definition: Think about that for a second. It’s
People
The magic of effective onboarding
Imagine this... You see the job advertisement and you feel like this is the role you’ve been waiting for. You get your CV and Cover Letter just right and hold your breath as you press submit. You’re stoked when you get called for a phone screen and double stoked when you get asked in for an interview. By the end of it, you’ve been through a solid recruitment process of 2 face to face interviews, you’ve met with some business leaders and your references have been called. You REALLY want this job. You’re over the moon when you get the call offering you the job. You sign the contract,
The Anatomy of Trust
Last week I left you with the pretty scary stat, that when employees don’t trust organisational leadership, their chances of being engaged are only 1 in 12! I also shared an encouraging one: when trust is established, the chances of engagement skyrocket to better than 1 in 2. And, I dangled the million dollar question; how do you build trust? So, how do you?! Trust is a BIG word. There’s a lot to it and it’s not just about doing one thing and then you’ve got trust. There’s different aspects to trust, and being able to break it down can help you navigate why you trust or distrust someone,
The secret to high engagement
Do you trust the leaders in your organisation? Or maybe a more important question is, do your team trust you? If they don’t, I’ve got some bad news for you. Only 1 in 12 of them are engaged. Yep, you read that right. When employees don’t trust organisational leadership, their chances of being engaged are only 1 in 12! 1 in 12. That’s a scary stat. But like always, I’ve got some good news for you too. When trust is established, the chances of engagement skyrocket to better than 1 in 2. So, if your answer before was no, you’re at high risk of having not engaged (or actively
Does this trigger you too?
Picture this... You’re sitting across from your team member. You can smell their coffee. You can hear people outside the door talking about the footy on the weekend. You’re excited to see what they’ve been working on following your talk with them last month about upping their game. You say in a friendly tone, “ok, show me what you’ve got”. They shift uncomfortably in their chair. Yep, you know where this is going. They got nothin’. The excuses start to roll in. You feel yourself get frustrated. This again?! Ok, pause. What do you do? ...I’m actually asking you, yes you, the
